Q. How do I pay for my orders?

A. Payments can be made via Cash on Delivery (CoD). debit card, credit card, net banking, UPI wallet, etc…as per availability of services by third party companies.

Q. Order was not successful, but amount has been debited?

A. In case of online transaction failure, we request you to kindly wait for 48 working hours, within the given time frame once the transaction gets reflected in our gateway, the refund will automatically be processed and the amount will be credited into your account within 7-10 business days.

Please note that online payment confirmations are completely dependent on the issuing bank.

Q. When will I get my refund?

A. Refund will be initiated on confirmation of cancellation by our team, and you will receive an email notification on the same.

MODES OF REFUND : Your relationship manager will reach out to you to know your refund preference.

The refund to designated card/bank account/UPI account through payment gateway will be reversed back to you within 7 days of receipt of the returned goods/ cancellation

Refund by NEFT / RTGS transfer to your bank account will be processed within 10 days of receipt of the returned goods/ cancellation

NOTE: Refunds timelines depend on Bank turnaround times and RBI guidelines. Also, Delivery and Convenience charges will not be refunded.