Frequently Asked Questions
Apex Dentomed provides a comprehensive range of dental equipment including diagnostic tools, dental chairs, sterilization units, imaging systems, and surgical instruments. They also offer consumables such as dental implants, orthodontic products, and endodontic supplies.
Orders can be placed directly through the Apex Dentomed website, by contacting their sales team via phone or email, or through their network of authorized distributors. The website provides detailed product descriptions and specifications to help you make informed purchasing decisions.
Yes, Apex Dentomed offers warranties on most of their equipment, which vary depending on the product category. Typically, warranties cover manufacturing defects and issues related to performance. Specific warranty details can be found on the product pages or by contacting their customer service team.
Apex Dentomed offers professional installation services for their equipment to ensure proper setup and functionality. Additionally, they provide maintenance and repair services, either as part of a service contract or on an as-needed basis, to keep your equipment running smoothly.
Yes, Apex Dentomed understands that investing in dental equipment can be a significant expense and therefore offers various financing options. These may include installment plans, leasing options, and partnerships with financial institutions to provide flexible payment solutions tailored to your needs. For more details, you can contact their finance department.
Yes, Apex Dentomed offers comprehensive training programs for dental professionals to ensure they are proficient in using their equipment. This includes on-site training sessions, online tutorials, and user manuals designed to help you and your staff effectively operate the equipment.
Apex Dentomed provides robust technical support through various channels. You can contact their support team via phone, email, or live chat on their website. Additionally, they offer a knowledge base with troubleshooting guides and FAQs to assist with common issues.
Apex Dentomed offers multiple shipping options, including standard and expedited delivery. Delivery times vary based on the destination and the shipping method chosen. Detailed information about shipping options and estimated delivery times can be found at checkout or by contacting their customer service.
Apex Dentomed adheres to strict quality control processes and complies with international standards and regulations for medical devices. They conduct rigorous testing and inspections to ensure their products are safe, reliable, and effective. Certifications and compliance information are available upon request.
Yes, Apex Dentomed has a return and exchange policy for their products. If you are not satisfied with your purchase, you can request a return or exchange within a specified period, typically 30 days from the date of delivery. The products must be in their original condition and packaging. For detailed return instructions and conditions, please refer to their return policy on the website or contact their customer service team.